As part of my Erasmus+ internship, I worked at Dublin One Hotel in Dublin. During my time there, I gained valuable insights into different areas of the hotel industry and was able to experience the daily operations first-hand.
Most of my work took place at the reception. I assisted guests with check-ins and check-outs and was also able to answer some basic questions. Since the reception is the first point of contact for guests, it was important to always stay friendly and professional. Every day, I met people from different countries, which helped me improve my English skills and become more confident in speaking.
In addition to working at the front desk, I also helped in the gastronomy area when needed. I supported the team during busy hours and made sure that guests felt welcome and comfortable. This showed me how important teamwork and flexibility are in the hotel industry.
Furthermore, I gained insight into the financial department (Accounts). I worked with financial documents and was even allowed to independently revise formulas.
Overall, this internship was a very valuable experience for me. I learned more about the hospitality industry, improved my language skills and gained practical experience in an international working environment. I would highly recommend this opportunity to everyone.
